Ladder Buyers Guide
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Ladder Materials Used
Steel
We use a carbon steel on most of our products. It's the most economical material and can withstand the test of time with a good finish.
Aluminum
A very lightweight yet rigid material. Aluminum is also very resistant to weather and moisture. It does not require any finish or coating.
Stainless Steel
As strong as steel plus the most anti-corrosive properties available. After a good buffing, the stainless requires no added finishing.
Ladder Finish Types
Standard Enamel Finish
All of our steel products have a professionally sprayed enamel finish. Our standard colors are Gray and Yellow. For a surcharge we can spray any color specified.
Galvanized Finish
Cleaned unpainted products are sent for galvanizing, where they will be coated several times. The galvanized coat protects the metal much better than paint.
Mill Finish
Our aluminum products have a mill finish. This means the raw material only requires us to clean it before it ships out.
Tread Styles
Our standard products are offered in either Perforated tread or Serrated tread. We also offer Grip Tape and Diamond Plate for some products. We have the capability to use just about any tread for all of our products and custom products.
Perforated
This industry standard has upward punched holes that create a non-skid surface. Good in all conditions, but we recommend a Serrated tread for consistently wet or oily conditions.
Serrated
The most aggressive non-skid surface available. Serrated teeth keep oil, mud, snow, and water from turning into a hazard. The only complaint is comfort while resting on your knees.
Grip Tape
This adhesive tape has a hard grit surface. Similar to the tops of skateboards, it is recommended for indoor and dry environments. Perfect for offices and users with dress shoes.
Diamond Plate
Diamond plate was the first non-skid surface ever created in the industry. It reduces slipping, however it is not recommended for oily or wet conditions.
Locking Systems
We utilize three different systems to keep our ladders from rolling away when you don't want them to. These systems are the industry standard and meet OSHA & ANSI safety requirements.
Lock-Safe System
Once the user applies weight (a footing) on the first step, the springs actuate and the casters flip up from the floor. The front pegs are now firmly planted. To unlock the Safe-Lock System, all you have to do is pull back on the side handle bar or step on the front pad.
Spring Loaded Casters
The caster systems have a spring in them. Once weight is applied, the springs compress. The compression allows the pegs to be planted on the floor. The legs can only come back up once the weight is removed (getting off).
Tilt and Roll
Some of our designs are lightweight and can be tilted on their wheels for portability. This design uses two wheels on one end and pegs on the other. It's a simple method, but has worked for nearly a century.
Ladder Dimensions
Please consult this diagram for clarity of how we measure and describe our ladders and platforms.
- A = Step Height or Platform Height (generally measured 10" per step)
- B = Step/Platform Width
- C = Platform Depth
- D = Overall Depth (found at base)
- E = Overall Width (found at base)
Shipping
All of our products ship using the industry standards for ladders and work platforms. After a thorough Quality Check is performed on each product, they are either palatalized or crated. Shrink wrapping and padding adds an extra layer of protection. Always inspect your shipment upon delivery.
HELPFUL LINKS
CLICK HERE: LADDER SAFETY INFO
Message From Shipping/Freight Companies to Consumers
All shipments must be inspected for damage/shortage at the time of delivery and in the presence of the driver. If damage is visible to the outer packaging, the package should be opened and the contents further inspected. All of the damage to the packaging as well as the contents should be noted on the delivery receipt. If there is no visible damage to the outer packaging, any damage found to the contents may be considered concealed, however, should still be noted on the delivery receipt at the time of delivery and in the presence of the driver.
*If no damage is noted on the delivery receipt at the time of delivery, the carrier must be notified of the damage within 4 consecutive days from the date of delivery to give the carrier an opportunity to inspect the freight, if they so choose. Even when the carrier is notified within the allotted time, they are not obligated to participate in a claim and most carrier will decline claims for concealed damage based upon their clear delivery record. *
Item Ordering & Return Information
Special Items: Special items built to your specifications may require a 1/2 deposit before starting.
Returns & Cancellations: Any item that is returned must be a stock off the shelf item.
HomeLand Manufacturing must be notified within 7 calendar days from receipt of goods if an item is requested to be returned. Item must be in "as new" condition and you must receive a return authorization (RGA), that is required by manufacturer before item can be shipped back.
- Same day shipments are non-cancelable and non-refundable for any reason.
- Special Ordered Items are non-cancelable & non-returnable for any reason.
- Return freight is paid for by the buyer and a restocking fee will be added (percentage varies by product).
- Credit Card Orders: Cancellation will incur a six percent (6%) credit card fee deducted from any refund due and owing.
- Cancellation fee of $50 for any standard product cancelled after confirmation of order. (for processing of paperwork).
- Always inspect your shipped items as ordered and for damages before signing a freight delivery receipt. Often a freight claim can not be made after your inspection and the fright driver leaves.
- Before the item can be shipped back: We will provide a RETURN AUTHORIZATION (RGA Number) that is required by ALL Manufacturers
Shipping Over Seas Policy: All products exported must be paid for in advance in US currency.
Freight Carriers: Please remember that a freight carrier is an independent contractor and you retain ownership of goods upon freight point of pick-up. Make sure your measurements are correct, be aware of local OSHA requirements, etc. before placing your orders. Look over your delivery making sure it is CORRECT & UNDAMAGED before signing for the fright shipment.
